Data Protection Complaints Procedure

Submitting a Complaint

Complaints should be submitted in writing with enough detail to identify the issue, affected records where relevant, and the requested outcome.

• Provide contact details and a clear summary of the concern.
• Include dates, correspondence, or context that may help the investigation.
• State whether the complaint has already been raised with BosTech personnel.

Review Process

BosTech will review the matter internally and respond within a reasonable period based on the complexity of the issue and any legal obligations involved.